Gin Jamboree Ticket Portal


FAQs

Item results

Reset Search

FAQs / Help

How do I use my DigiTickets?

You will be emailed an order confirmation that will include your unique Booking Reference Number and a barcode that also contains this number. You may make a note of this number and take with you when you visit the attraction in place of a ticket, although we suggest printing out the email as this will contain a barcode which will grant you quicker access.

Do you issue refunds?

No, we regret we are unable to issue refunds online. Please contact our customer service team if you need to make any changes to your booking.

What happens when I buy a ticket online?

On completion of your order, you will be emailed a DigiTicket containing a barcode and booking reference number.  Present this ticket on arrival, or if you don’t have a printer, simply make a note of the Booking Reference Number.

I don't have a printer...

You do not have to print out the 8 digit booking reference – simply make a note of the Booking Reference Number and take it with you, coupled with some ID.

Is there wheelchair access?

Yes.

Can I purchase a ticket in-store or at the venue or on the day.

If there are spaces available at certain events you can book on the day, but if we are full, then you cannot. Many events have limits on the number of guests. Please check with us before attempting to attend an event without a ticket.

How can I get in contact with you?

Our Customer Services Team us available Mon-Fri 9am to 6pm on 01782 791155. Alternatively, you can email us at info@ginjamboree.co.uk or visit our website for FAQ’s and event details at www.ginjamboree.co.uk.

Our postal address is ‘Gin Jamboree Ltd, The Old School House, Stone Road, Tittensor, Staffordshire, ST12 9HA, UK’.